In Los Angeles, Ben Thomas berates a sales representative, Ezra Turner, over the phone. Ezra, who is blind, maintains his composure and politely ends the call. At an IRS office after hours, Ben researches Emily Posa, finding her being treated for a congenital heart defect. His brother calls, but Ben denies having taken something from his house.Seven Pounds 2008.
At an elderly care home, Ben introduces himself as an IRS agent. Administrator Stewart Goodman brags about cutting costs despite buying himself a new BMW. Having paid for an unsuccessful bone marrow transplant, Stewart asks for an extension from the IRS until he can receive a bonus. Ben asks a resident named Inez if Stewart is a “good man”, and she reveals that he is punishing her by refusing to bathe her. Ben takes Inez to the washroom himself, angrily denying Stewart’s request for an extension.
Ben tells Emily she is being audited, surprises her at home to assist with her debts, and they begin to bond. He moves into a motel room, where he keeps a deadly box jellyfish.
Ben asks Holly, a child and family services worker, for someone he can help. She directs him to Connie Tepos, a Hispanic immigrant trapped in an abusive relationship. Ben visits Connie and urges her to take action, leaving his business card. He donates a kidney to George, a junior hockey coach who arranged partial scholarships for some of his players to attend college.
When Emily is taken back to the hospital, Ben comforts her with a story about a boy named Tim and his little brother, and spends the night at her bedside. Beaten by her boyfriend, Connie calls Ben, who gives her the deed to his own house, providing her and her children with a safe home.